Privacy Policy

Effective Date: October 21, 2025

This Privacy Policy explains how Dedsis OÜ (“we”, “our”, “us”) collects, uses, and protects personal information obtained through our website, products, and related services.

By using our website or purchasing/using our products or mobile applications, you agree to the terms described in this Privacy Policy.

1. About Us

Company Name: Dedsis OÜ
Registered Office: Tallinn, Estonia
Company Type: Private Limited Company (Osaühing)
Email: info@dedsis.com
Website: www.dedsis.com

Dedsis OÜ is the data controller responsible for processing your personal data under the EU General Data Protection Regulation (GDPR) and applicable Estonian data protection law.

2. Information We Collect

We may collect the following types of personal information:

Contact details: Name, email address, phone number.
Order information: Shipping/billing address, purchase details, and payment status.
Technical data: IP address, browser type, operating system, and device identifiers.
Usage data: Pages visited, time spent on site, and interaction data (via cookies).
Support data: Communications, inquiries, or feedback submitted to us.

Additionally, the mobile application may request and use the following device permissions:

Location data:
The app may access approximate or precise location data to enable location-based functionality and Bluetooth connectivity with nearby devices.
Location information is processed only for functionality and connectivity purposes. It is not stored, tracked, or shared with third parties.
Bluetooth data:
The app uses Bluetooth access to discover, connect to, and communicate with nearby devices.
Bluetooth identifiers and signal strength (RSSI) may be temporarily processed to establish connections but are not used for tracking or profiling.
Camera access:
The app uses the device camera for real-time 3D visualization and augmented reality (AR) functionality in the field.
Camera access allows virtual objects or 3D models to be overlaid onto the live camera image for visualization purposes.
Images are processed locally on the device and are not stored, transmitted, or shared with third parties.
Camera access is only active when the user initiates this feature.

3. How We Use Your Data

Your personal information may be used for the following lawful purposes:

To process and deliver product orders.
To communicate regarding purchases, updates, or support.
To improve our products, services, and website.
To ensure Bluetooth connectivity and location-based functionality.
To enable real-time AR and 3D visualization using the device camera.
To comply with legal obligations (tax, accounting, and record-keeping).
For marketing purposes only with your explicit consent.
We do not use location, Bluetooth, or camera data for marketing, analytics, or user profiling.

4. Legal Basis for Processing (GDPR Art. 6)

We process personal data under one or more of the following legal bases:

Your consent (for marketing or cookies).
Performance of a contract (order fulfillment).
Legal obligations (e.g., tax, accounting).
Legitimate interests (security, service improvement, customer support).

5. Data Sharing and Transfers

We may share limited data with trusted service providers such as:

Payment processors (e.g., Stripe, PayPal, iyzico).

Shipping and logistics partners (in Estonia or Turkey).

IT and cloud service providers (for hosting and analytics).

All partners are bound by confidentiality and GDPR-compliant data processing agreements.
Data may be transferred to or processed in Turkey for manufacturing and shipping purposes, always under adequate safeguards as defined by GDPR (Art. 46).

6. Data Retention

We retain personal data only as long as necessary:

For order and billing information: up to 7 years (legal obligation).
For marketing data: until consent is withdrawn.
For technical logs: typically up to 12 months.

After these periods, data is securely deleted or anonymized.

7. Cookies and Tracking

We use cookies to improve website functionality, analyze traffic, and personalize content.
Details on cookie types and usage can be found in our Cookie Policy.

You may control or disable cookies through your browser settings at any time.

8. Data Security

We implement industry-standard security measures, including encryption and restricted access controls, to protect personal data from unauthorized access, alteration, or disclosure.

Location, Bluetooth, and camera data are used solely for app functionality and are not transmitted or stored externally.
We do not use these permissions for advertising or tracking.

However, no system can be completely secure; by using our services, you acknowledge and accept this inherent risk.

9. Your Rights (Under GDPR and KVKK)

You have the following rights:

Right to access your personal data.
Right to rectification (correction of inaccurate data).
Right to erasure (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object to processing for marketing purposes.
Right to withdraw consent at any time.

To exercise your rights, contact us at info@dedsis.com.
We will respond within 30 days as required by GDPR.

10. Third-Party Links

Our website may include links to third-party sites. Dedsis OÜ is not responsible for the privacy practices or content of these external websites.

11. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Your continued use of our website after such changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy or data protection questions, please contact:

📧 Contact: info@dedsis.com

🏢 Address: Madara 31, 10613, Tallinn, Estonia
🌐 Website: www.dedsis.com

Dedsis OÜ – We respect your privacy and protect your data in compliance with GDPR and KVKK.